Table of Contents
SMS-Magic Release Notes
Converse 1.55
UI change for the New Template page
Deprecated Features and Components
Converse 1.54
Browser Notification for New Incoming Messages
Embedded Converse Desk for Classic Side Panel
Embedded Converse Desk for Lightning Utility Bar
Assign Conversation
Send New Message from Embedded Converse Desk
UI change to Salesforce Classic Single SMS and Bulk SMS
Gray background color for messages from Converse Apps
Missing Close option for Conversation View fixed
Create a new conversation in ECD
User able to assign Conversations
Viewing related Conversation in CD conversation flow
Viewing related Conversation in ECD at Record Detail page
CRM actions are supported for Converse Desk
Converse 1.52
Interact 1.48
Interact 1.47
Zoho Release Notes
Salesforce Installation and Upgrades Guide
Interact Installation Guide
Converse Installation Guide
Upgrade Checklist for Converse 2.0
Zoho Installation Guide
Introduction
Installing SMS-Magic on Zoho CRM
Signup to Use SMS-Magic with Zoho
Configuring SMS-Magic with Zoho
IP Whitelisting
Learn about Texting
Understanding SMS Messaging (Glossary)
SMS Communication Guidelines (Know About SMS Compliances)
What is Sender ID?
SMS Best Practices (Carrier Restrictions)
SMS Character Set - Common MIstakes
Phone Numbers - Short Code vs Long Code
A Beginner's Guide to SMS Short Codes
Track SMS Open Rates