Viewing related Conversation in ECD at Record Detail page

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Viewing related Conversation in ECD at Record Detail page

 

The user can view related conversation in Embedded Converse Desk (ECD) at record detail page.

The user selects a conversation and clicks the ellipses to open the dropdown list then select Related Conversations. When the user selects a particular conversation the user can see the flow of the selected conversation.

 

CDRelated Converse02