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Release SMC 1.54 offers the following features:
•Browser Notifications for New Incoming Messages
•Embedded Converse Desk for Classic Side Panel
•Embedded Converse Desk for Lightning Utility Bar
•Send New Message from Embedded Converse Desk
•UI change to Salesforce Classic Single SMS and Bulk SMS
•Gray background color for messages from Converse Apps
•Missing Close option for Conversation View fixed
•Create a new conversation in ECD
•User able to assign Conversations
•Viewing related Conversation in CD conversation flow
•Viewing related Conversation in ECD at Record Detail page
•CRM actions are supported for Converse Desk