Converse 1.54

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Converse 1.54

 

Overview

Release SMC 1.54 offers the following features:

 

Browser Notifications for New Incoming Messages

Embedded Converse Desk for Classic Side Panel

Embedded Converse Desk for Lightning Utility Bar

Assign Conversation

Send New Message from Embedded Converse Desk

UI change to Salesforce Classic Single SMS and Bulk SMS

Gray background color for messages from Converse Apps

Missing Close option for Conversation View fixed

Create a new conversation in ECD

User able to assign Conversations

Viewing related Conversation in CD conversation flow

Viewing related Conversation in ECD at Record Detail page

CRM actions are supported for Converse Desk