Dreamforce!

PUNE, INDIA – V2, a leading boutique management and technology consultancy in the Salesforce ecosystem, and SMS-Magic, a powerful conversational messaging platform, are excited to announce their new strategic partnership. The two companies will work together to help V2 clients reach organizational goals faster than ever by providing robust conversational text messaging capabilities integrated with Salesforce.

During more than 17 years as a Salesforce partner, V2 has led more than 500 projects for well-known global brands and high-growth organizations. The company’s Salesforce consulting offerings include implementations, transformation advisory, and managed services.

“V2 is excited to be partnering with SMS Magic, the leading and top-rated messaging platform in the Salesforce AppExchange today,” Ryan Prescott, V2’s Chief Experience Officer, said. “At V2 we are always looking to invest in long-lasting relationships with top-tier solution providers who not only solve a problem for our clients but can also improve user experience for their customers and help create additional revenue.”

Prescott continued, “As V2 works with large enterprise clients across many different verticals, we’ve seen the power that SMS-Magic can bring to our clients across the media and communications, retail and consumer goods, and travel, transportation and hospitality segments, just to name a few.”

SMS-Magic allows CRM users to engage buyers and win more revenue from new customers, while creating strong customer relationships that produce a sustainable competitive advantage. SMS-Magic’s automated campaigns help V2 clients drive six times more responses than before, as it assists sales and account teams to increase engagement and win more deals, faster. Additionally, SMS-Magic enables customer support teams to handle 10 times more cases with faster-than-ever resolution times, all through the power of seamlessly integrated and customizable conversational messaging.

“V2 is always interested in helping clients by solving their biggest challenges,” said Tripp Wallace, Partner Account Manager – North America. “We are excited to work with this team of professionals and add our expertise to their already strong industry knowledge and outstanding customer support.