Dreamforce!

PUNE, INDIA – Outsource Management Inc., a leading mid-market enterprise cloud solutions firm, and SMS-Magic, a powerful conversational messaging platform, are announcing their new partnership.

“OMI has a deep expertise across the Salesforce Cloud Platforms, and we felt SMS-Magic would fit perfectly in our technology stack to leverage conversational messaging for our partners and clients,” said Paul Sciandra, COO and managing partner of OMI’s Digital Transformation Practice. “We got to know SMS-Magic from the Salesforce AppExchange and have worked with them on many occasions. Making the partnership official brings the expertise of this top provider directly to OMI clients.”

Businesses engage OMI to maximize current investments in their cloud platforms, CRM, marketing automation, service cloud and digital transformation initiatives. OMI delivers best-in-class solutions that drive real growth through partnership with leading cloud providers like Salesforce.com, Microsoft, Google and more.

SMS-Magic looks forward to providing OMI clients the very best in conversational messaging, including the industry’s first Conversational Messaging Hub. All conversations are tracked in one inbox, giving OMI partners and clients a central hub for all campaigns and conversations, serving sales, marketing, operations, and customer service teams.

“OMI provides powerful solutions focused on meeting specific business challenges,” said Tripp Wallace, Partner Account Manager – North America. “We are excited to work with them to help their clients share meaningful conversations, establish strong relationships, and drive positive business outcomes with conversational messaging.”