Dreamforce!

PUNE, INDIA – YB Marketing LLC, consultants in sales and marketing processes and implementer of leading sales and marketing applications, announced today that YB Marketing LLC and SMS-Magic have entered into an Alliance Agreement through which YBM will help its clients design and deploy the SMS-Magic application.

“Messaging is a critical application for our clients and their customer’s journey in service, delivery, and a wide variety of customer-driven applications,” said Matthew Kernodle, YBM founder and CEO, “and with integration with the market leaders, including Salesforce and ZOHO, coupled with an available API for even greater integrations, we expect wonderful things from this agreement with SMS-Magic!”

SMS-Magic allows CRM users to engage buyers and win more revenue from new customers, while creating strong customer relationships that produce a sustainable competitive advantage. SMS-Magic’s automated campaigns help clients drive six times more responses than before, as it assists sales and account teams to increase engagement and win more deals, faster. Additionally, SMS-Magic enables customer support teams to handle 10 times more cases with faster-than-ever resolution times, all through the power of seamlessly integrated and customizable conversational messaging. 

“YBM empowers its clients with the best solutions on the market,” said Tripp Wallace, Partner Account Manager – North America at SMS-Magic. “They research capabilities and then recommend platforms that offer the best fit possible. We are excited to work with the YBM team to help their customers start conversations that matter.”