Understanding the JSON Payload Configuration for Automation
For your convenience, we provide the JSON Payload configuration that must be used for creating a Webhook for Automation.
Follow these steps to enable the JSON Payload configuration:
- Navigate to Get Started > Configure > Automation and click the Generate JSON button
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- A pop-up window will appear that asks for details such as Module, Sender ID, Phone field, and SMS Templates
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- Click on the Generate JSON button to create the JSON payload configuration for setting up a webhook in Zoho CRM.
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