Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

View Converse Dashboards

  1. Log in to SMS-Magic Converse.
  2. Click . The App Launcher appears.

  3. Under All items, click Dashboard. The Dashboard appears displaying the recent reports.

  4. On the left, click All Folders and then click SM_Converse_Dashboards. The SMS-Magic Dashboards page appears displaying the installed Dashboards.

  5. Click Converse Dashboard – User. The User Dashboard appears.

    • Click Refresh to view updated reports
    • Click to expand reports
    • Refer to the section Converse Dashboard – User for more details on individual reports

  6. Click Converse Dashboard – Team. The Team Dashboard appears as shown.

    This Dashboard is relevant only for Team Leads / Managers.

    • Click Refresh to view updated reports
    • Click to expand reports
    • Refer to the section on Converse Dashboard – Team for more details on individual reports.
  7. Click Converse Dashboard – Messages. The Message Dashboard appears.

    • Click Refresh to view updated reports
    • Click to expand reports
    • Refer to the section on Converse Dashboard – Messages below for more details on individual reports.

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