Define Customer Details

Content Type Name

Displays the content type name.
This field cannot be edited.

Consent Mode

In the drop-down list select the relevant consent mode for the new content type.

Applicable Sources

Select the message source through which you want to send the content-type:

• Automated Conversation
• Bulk Conversation
• Interactive Conversation

Configure

Sender ID

In the drop-down list, select the Sender ID that will be associated with this Content-Type. Consent is created only if you receive an incoming request for this content-type using this Sender ID. If you select All in the Sender ID drop-down list, you can create a consent for that content-type when you receive an incoming request through any of the Sender IDs configured in your Org.
This field is available only if you select Sender ID as your consent parameter in Step 1 of the Compliance configuration. If Sender ID is not a consent parameter then consent records for content-type is created using the same Sender ID through which the incoming request is sent.

Opt-In keyword

Type the specific Opt-in Keywords that you want to associate with this content type.
Once configured it will override the manual message keywords created in Step 3.

Opt-In Confirmation Message

Type the message that will be sent to customers in response to the Opt-in request.

Opt-out Keyword

Type the specific Opt-out Keywords that you want to associate with this content type.

Opt-Out Confirmation Message

Type the message that will be sent to customers on receiving the Opt-out request.

Opt-Out Instructions (Optional)

Auto append opt-out Instruction in every message

Select the option if you want to add an opt-out instruction to every message that is sent out.

In an Interval

Do not Auto-append opt-out instructions in every message

Select the option if you do not want to add an opt-out instruction to every message that is sent out.

Opt-out Message

Type the message you want to append as an opt-out instruction