Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

Create Content Type

  1. Under Consent for Specific Content , click Create New. The Create New Content-Type pop-up window appears.
  2. Enter the customer details to create a new content type.
    Refer to the table below for more details on individual fields.
  3. Click Next. The Configure section appears to help you add the Sender ID and Keyword configurations for the new content type.
    Refer to the table below for more details on individual fields.
  4. Click Validate and Next. The Opt-out Instructions section appears.
    5. Avoid using the same keywords as those in the default Keyword configuration section.
  5. Enter details, as required, to add an opt-out instruction to your message.
    Refer to the table for more details on individual fields.
  6. Click Save. The new message type appears on the Content-Type table.

Field

Description

Define Customer Details

Content Type Name


Type the content type name. It must follow the given guidelines:

  • It must be a maximum of 40 alphanumeric characters including underscores (_)
  • It must start with a letter.
  • It should not include spaces
  • It must not end with an underscore or contain two consecutive underscore characters.

Consent Mode

In the drop-down list select the relevant consent mode for the new content type.

Applicable Sources

Select the message source. The available options are:

  • Automated Conversation
  • Bulk Conversation
  • Interactive Conversation

Configure

Sender ID

In the drop-down list, select the Sender ID that will be associated with this Content-Type. Consent is created only if you receive an incoming request for this content-type using this Sender ID.
This field is available only if you select Sender ID as your consent parameter in Step 1 of the Compliance configuration. If Sender ID is not a consent parameter then consent records for content-type is created using the same Sender ID through which the incoming request is sent.

Opt-In keyword

Type the specific Opt-in Keywords that you want to associate with this content type.
Once configured this rule will be given priority over the basic settings.

Opt-In Confirmation Message

Type the message that will be sent to customers in response to the Opt-in request.

Opt-out Keyword

Type the specific Opt-out Keywords that you want to associate with this content type.

Opt-Out Confirmation Message

Type the message that will be sent to customers on receiving the Opt-out request.

Opt-Out Instructions (Optional)

Auto append opt-out Instruction in every message

Select the option if you want to add an opt-out instruction to every message that is sent out.

In an Interval

Select the number of days after which the opt-out instruction will be appended to the content-type message being sent out.

Select an Interval

In the drop-down list select the number of days after which you want to append the opt-out instruction with the content-type message.

Do not Auto-append opt-out instructions in every message

Select this option if you do not want to want to append an opt-out instruction to every content-type message that is sent out.

Opt-out Message

Type the message you want to append as an opt-out instruction.

This field appears only if you select the Auto append opt-out Instruction in every message option.

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