8. Can I reassign messages if one of my agents is absent?
Yes, you can reassign the SMS conversations from the Converse Desk in Salesforce
Yes, you can reassign the SMS conversations from the Converse Desk in Salesforce
URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.