78. Who are your customers and how are they using your App?
Our customers are spread across the Globe and are part of different industry verticals (real estate, health care, finance, education, no-profit etc).
Customers use our app for their varied use cases. As every requirement varies from one customer to the other we customize our app to meet this diverse need. Some of the business use cases include:
- Nurture Leads
- Capture CSATs
- Send Marketing Messages
- Send OTP via SMS
- Send SMS on case or lead creation
- Conduct one to one conversations with their customers
- Send SMS for job postings – This use case is primarily generated by Customers in the Recruitment sector.