Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

72. We have setup a new Salesforce org. How can we get our SMS Magic account ID and credits transferred across?

Fresh installation of SMS-Magic application is required in new Salesforce org. Every instance of salesforce have unique SMS-Magic account ID.

You have to raise a case by sending email at care@screen-magic.com with the following details of new and old org –

  1. Salesforce Org ID
  2. SMS Magic Account ID We will transfer Incoming Numbers, SMS Credits to the new Salesforce and SMS Magic account ID.