Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

67. How can we activate alerts for incoming response?

Salesforce :

For activating alerts go to Converse Settings tab -> SenderID and Assignment -> Hover over the required senderID and three dots will appear on the right side -> Click on it and go to Manage Notification -> activate the alerts for Last senderID or user assigned to SenderID

Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.

More Information and Register Here