Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

65. We have setup a new Salesforce org. How can we get our SMS-Magic account ID and credits transferred to the new Org?

Every instance of Salesforce has a unique SMS-Magic account ID. Therefore, you will need a fresh installation of SMS-Magic application in the new Salesforce org.

Raise a case by sending email at care@screen-magic.com with the following details of the new and old org –

  • Salesforce Org ID
  • SMS-Magic Account ID

We will transfer Incoming Numbers, SMS Credits to the new Salesforce and the SMS-Magic account ID.

Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.

More Information and Register Here