Suggested Search: Admin Guide, User Guide, Release Notes
Suggested Search: Admin Guide, User Guide, Release Notes

42. We have setup a new Salesforce org. How can we get our SMS Magic account ID and credits transferred across?

  • Fresh installation of SMS Magic application is required in new Salesforce org. Every instance of salesforce have unique SMS Magic account ID.
  • You have to raise a case by sending email at care@screen-magic.com with the following details of new and old org –
  • Salesforce Org ID
  • SMS Magic Account ID
  • We will transfer Incoming Numbers, SMS Credits to the new Salesforce and SMS Magic account ID.