29. Can I take consent on the phone?
Yes you can take Consent on Phone. TCPA / GDPR & Other Compliance Policies require you to maintain a log of how you have taken the consent. As far as you are storing evidence in the form of call task / recording / MOM of call etc, consent on phone can be taken. It is however recommended that you seek consent using Opt In Text so that you have proper logs in your System in the form of incoming messages or Consent Records.